When it comes to travel, sooner or later, something will go wrong. 

So when it does, how do you complain and do it effectively? 

The key? The timing of your complaint. 

Don’t write a complaint letter a day or two after the event. Write it 15 minutes after it happens while you’re still at the airport or the hotel. 

You have names, times, and a much clearer and accurate memory.

And always offer a solution — what you think is a fair settlement.