The Essentials

Airline Vouchers: What to Ask For

Consider this scenario. Your plane is delayed and you’ve missed your connecting flight or your connecting flight is canceled. You’re now stuck at the airport. Will the airline get you a hotel room? The answer is maybe, and only if the cancellation or delay was the airline’s fault — a missing crew member or mechanical problem. 

 

But if the airline offers you a room or meal voucher, it doesn’t mean that the hotel has any rooms available or that the value on the meal voucher will cover more than a burger and maybe fries. 

 

Vouchers — and voucher amounts — are negotiable. 

 

So before you accept any voucher and leave the airport, make sure the airline confirms you have an actual room, not a slip of paper supposedly entitling you to one. And make sure that the amount of the voucher realistically reflects the cost of a basic meal.