Hi Peter…I listen to you all the time on WGN. So we bought tickets on Expedia to fly to Calgary in Mid July for a week. We were to fly in on United and fly home on American. 

We are considering cancelling and using the credit to fly somewhere in US during that time.  (Too many unknowns with flying out of country right now.)

My question is this. If we fly to say Colorado and the ticket pp is less than what we paid to fly to Calgary do they still credit us the rest? Also,  the email only mentions United, will Expedia also send us a credit for American? 

Thanks for your help.

Shellise Janus

Peter Says: If United gives you a voucher it’s for a dollar amount, and let’s say the voucher is for $400 and you change it for a $300 ticket, you’ll the get a second voucher for the difference of $100.

Today is the 41 Yahrzei of Lenny’s death on The crash of flight 191.

Monday is the actual day of the crash.

The one thing that always bothered me is that both, Mother and Dad and Lenny’s crashes was because of human error. Maintenance of the tail and maintenance of an engine

Stan

Nice piece this morning on CBS Sunday Morning about travel.  I would like to encourage you, or someone else at CBS to take a look at something that no one is covering — one of the largest pieces of our economy, that happens to also be the biggest client/customer of the travel industry.  This industry represents close to 4% of US employment (directly and indirectly), and prior to COVID-19, employed about 3x the number of people in the airline industry.  Prior to the pandemic, there were over 5000 meetings/events per day in the U.S. … every day.

The industry?  Live events. I’m not talking about sports or concerts. I’m talking about meetings, seminars, conferences and symposiums.  The industry that feeds the airlines, hotels, and all kinds of travel.  And, because events are mostly created by small business, it’s completely uncovered by the news media.

This industry started its impact before any other – around mid-February in the U.S.  And, at this point, there’s little chance any real volume of events will restart until 2021.  There are very very few industries that outsize employment created the events industry – things like government (~20%), all of manufacturing combined (~12%), and restaurants (~10%).  Almost

Below are additional details – and I encourage you to look into covering.  If you want the travel industry to recover, the event/meeting industry must happen first.

I’m happy to answer any questions – whether on camera, or as background.  But, please do cover it – or encourage someone else at CBS to.

Best regards,

Neil Ticktin

Peter Says: Neil, thanks for this. We actually do cover this, multiple times on my national CBS radio show, which airs each Saturday from 10a-1p Eastern time. If you can’t find a local station in your city, then please go to our website petergreenberg.com, look for the “Listen” tab and you can listen to the live stream on Saturdays as well.