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The Travel Detective

Excess Baggage: What to Do With a Non-Refundable Ticket

Here’s a little story about a non-refundable ticket that gets draconian. 

Take the story of Jordan Axani and Elizabeth Gallagher. The boyfriend buys himself, and his girlfriend, around the world and non-refundable airline tickets. And then she breaks up with him. Now what does he do? 
He goes back to the airline, explains the issue, and asks for a refund. The airline can’t help him out because the tickets are non-refundable. So what does poor Jordan do? He doesn’t want to lose the money. 
Instead, he goes online and advertises for anyone with the name Elizabeth Gallagher to fly with him around the world. It turns out that he finds someone. And they actually do the trip together. That is the extent to which airlines are granting no favors and no waivers. Non-refundable means non-refundable. Unless you want to find someone with the same name, who you don’t even know, to travel with you. 
Now, I know what you’re thinking. I can safely tell you that they had separate rooms, and there was no romance. However, Jordan didn’t lose any money. 
By Peter Greenberg for