Travel Tips

Accessibility Updates for Airlines

You may have heard of the US Air Carrier Access Act, which outlines the laws in place to help travelers with physical or mental disabilities. Well that Act was updated this summer, and there are some very helpful new rules in place.

The biggest change to be aware of is that the same rules that apply to U.S. carriers now apply to all flights arriving or departing from the U.S., even if it’s a foreign carrier.

That means flights can’t deny passage to travelers based on disability.

Newer aircraft must also have features such as flip-up armrests and accessible lavatories.

And passengers who need assistance must be deplaned at the same time as everyone else on board.

Those updates also requires all U.S. airlines—and flights to or from the U.S—to accept all FAA-approved portable oxygen concentrators on most aircraft.

And even though airline Web sites aren’t always accessible to those with visual impairment, airlines are now required to offer the same discounted Web-only fares for disabled travelers even if they book over the phone or in person.

Learn more about this issue in our Accessible Travel section.

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