The Essentials

Hotel Resort Fees: What You Should Know

A few weeks ago, United made the surprise announcement to permanently eliminate those draconian $200 ticket change fees. Delta and American quickly followed suit.

For many travelers, the next wall they hope will fall is the dreaded — and resented — hotel resort fees, which can sometimes be as high as $80 a day.

You’d think that hotels, struggling for occupancy in the middle of COVID-19, might rethink the policy.

But many hotels don’t often visibly — or readily — disclose these fees when quoting their published room rates.

The failure to disclose these fees, described by the Federal Trade Commission (FTC), as inappropriate and illegal drip pricing, hasn’t stopped most hotels from charging the resort fees — even urban hotels.

And the FTC, despite the obvious violations, hasn’t moved to police the practice. However, what most travelers don’t know is that if a hotel refused to inform you of  these fees when you make a reservation or when you check in, you can dispute them. It qualifies as failure to disclose. And so, know your rights and act accordingly.