The Essentials

What Happens If Your Travel Refunds Are Refused

One of the biggest frustrations for travelers during the coronavirus crisis has been getting full refunds on their cancelled trips.

Airlines, hotels and cruise lines are desperate to preserve cash and are offering vouchers instead.

But if the travel provider cancelled your trip, in most cases, you are entitled to a full refund. But what happens if there’s still refusal?

Talk to a supervisor, and if that fails you can dispute the charge on your credit card bill.

The Fair Credit Billing Act lets you dispute charges where you paid for goods or a service that you did not receive. And the credit card company must conduct an investigation within two months. Just make sure you have proper documentation.