Travel Tip: Survey Shows Internet is a Top Priority for Hotel Guests
Image Credit: Stephanie Ervin
A designer bar of soap or bottle of shampoo?
That traditional welcome bowl of fruit?
A recent survey by the American Hotel and Lodging Association reveals—perhaps surprisingly—that hotel guests are looking for or expecting none of the above.
So what do we really want? Easy and free Internet access.
In 2004, less than half of hotel rooms had good, reliable Internet for guests.
Last year, that figure climbed to 98 percent.
The best news is that only nine percent of hotels are still charging for basic Internet.
Not surprisingly, next on the list is connectivity.
Not to the web, but to electricity itself. Just about every guest wants an accessible charging station or two—and they don’t want to crawl around on their hands and knees in desperate search of an outlet.
What do guests want less and less? Fewer and fewer newspapers are being delivered to guest rooms.
For more information about hotels and accommodations, check out:
- Study Shows Travel is a Top Priority for Americans
- Hotel Cancellation Policies are Changing
- How Hotels are Staying Competitive For Your Business
Keep reading for more travel tips.