What should every concierge be able to offer guests? And what are the occupational hazards that come along with the role? Author and concierge Holly Stiel shares the lessons she learned along the way when writing The Art & Science of the Hotel Concierge.
Before heading off to Europe this summer, make sure you won’t blow your budget on hidden currency-exchange fees and other sneaky charges. Los Angeles Times’ Jane Engle shares all you’ll need to know about foreign transactions.
Plus, we’ve got an insider’s look at the the Mexican Rivera from eco-tours to archaeological sites to philanthropic tourism.
On Saturday, June 18, 2011, Peter Greenberg Worldwide broadcasts from the Fairmont Mayakoba in Mexico’s Riviera Maya.
Featured guests include:
Jane Engle, assistant travel editor for the Los Angeles Times, sharing key information on foreign currency and the best exchange options on your travels abroad;
Alberto Cen Caamal, naturalist guide for Community Tours Sian Ka’an, speaking about his work educating locals and travelers on the 23 known archeological sites within the biosphere reserve;
Joyce Leon Sanchez, producer of the Centro de Rehabilitación Infantil Teletón, discussing the organization and its work helping children;
Robert Reid, U.S. travel editor for Lonely Planet, telling us why now is the time to visit Mexico despite the negative press;
Holly Stiel, concierge and author of The Art & Science of the Hotel Concierge, offering some of the lessons she learned compiling guests experiences from around the world;
Vicente Ferreyra, sustainable tourism coordinator of the World Wildlife Fund Mexico, talking about tour options for visiting the protected areas in this region;
Cristina Leo, master plan manager and environmental responsibility officer of the Fairmont Mayakoba, sharing some eco-friendly surprises visitors discover when they hit the links;
Lyn Santos, ecology manager of the Fairmont Mayakoba, describing ongoing efforts to keep the property and surrounding land protected.
As always, Peter will be taking your calls and answering your travel problems on the air! Call in with your travel questions at 1-888-88-PETER (1-888-887-3837) or email email@example.com. (Write “ASK PETER” in the subject line.)
For more on Peter’s broadcast location, check out the Web site of the Fairmont Mayakoba in Riviera Maya, Mexico.